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| Why
choose 1st Choice Limousines |
As
part of offering the very best in Chauffeured Service and
style, 1st Choice Limousines holds all Government accreditations
and licenses, are fully insured and maintain all vehicles
at the highest of standards. With stringent Government legislation
and licensing
laws governing the industry, it is important when selecting
a limousine operator to ensure that the vehicles offered
are licensed for hire, fully insured for public transport
and well maintained and safe for the public.
1st Choice Limousines, as part of offering the very best
in chauffeured service and style, not only meets all of
the above but also exceeds industry standards by providing
- Well maintained fleet of late model vehicles & experienced
chauffeurs willing to go the extra mile to make each of
your journey a pleasurable one.
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How far in advance should I place my
reservation? |
We
suggest you make your reservation as much in advance as
possible, thus enabling us to allocate your preferred vehicle
and the chauffeur in advance. Reservations with short notice
can be made but a chauffeur may not be available. But 1st
Choice Limousines will make the best attempt to provide
a chauffeur.
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| Where
do I meet the chauffeur for my pick-up at the airport? |
Our
chauffeurs on each occasion hold "YOUR NAME" sign
on a Whiteboard in the arrival hall at the airport. Our
chauffeur will be waiting under the limousine sign opposite
to the exit gates.
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| What
happens if my plane arrives early or late? |
Once
we have your flight details, 1st Choice Limousine's office
continually updates all flight arrival times & make
the necessary changes to ensure your chauffeured vehicle
in advance when your plane arrives.
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| How
long would the chauffeur wait after my plane arrives? |
Normally
we allow 10 minutes waiting time. When airport transfers
are involved once the plane has landed 25 minutes for Domestic
arrivals & 55 minutes for International arrivals are
included in the original cost of airport transfers. After
landing of your plane, please contact us within the appropriate
time limits, should you find a need to extend the time before
you are able to meet your chauffeur, failing which we shall
consider it as a "no-show" & full transfer
charges are then applicable.
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| What
about your Booking Cancellation Policy!!! |
1st
Choice Limousines requests any cancellations be sent to
us at least 24 hours prior to scheduled pick-up time, either
by Phone/Email, or a cancellation fee of 50% of the original
cost of transfer is applicable.
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| What
payment methods do you accept and when is the charge made? |
We
accept payment by credit card, cash, cabcharge or cheque
as per the following conditions:
When booking, we will request your credit card details (Visa,
MasterCard, American Express, Diners). Your card details
will be held as security on your reservation. Charges will
be made upon completion of your request . You have the option
to pay by cash or cabcharge upon transfer. Cheques are also
accepted as payment, if received no less than 3 working
days before pick up date. When paying by cash, cabcharge
or cheque, credit card security is still required, but no
charge will be made to your card on successful transfer
of money.
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| Can
I instruct the chauffeur to take a route of my choice for
my transfer? |
In
most cases this is acceptable, However 1st Choice limousine's
quoted rates are based on a point-to-point transfer and
your chauffeur is instructed to use the most direct route
for expediency. If warranted, your chauffeur would consult
the office to be able to best accommodate your request.
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| Can
you provide seating for children? |
Yes:
We can provide baby seats, capsules, boosters or you can
use your own. Please pre-arrange your requirements when
booking.
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Is the limousine bar stocked with beverages? |
Generally
the bar is not stocked; however glasses and ice can be provided
upon request & by prior arrangement, most of your other
preferences/requests can be catered for. |
| Can
I smoke in the limousines? |
Smoking
is not permitted in the limousines. But our chauffeurs can
wait for while you are smoking outside the cars.
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| Having
hired your service for fixed number of hours, what if after
commencement of the hiring, I need lesser hours of your service
compared to the original booking? |
With
a minimum of "four hours hiring" policy on hourly
basis, 1st Choice Limousines shall only charge for the service
utilised in 1 hourly blocks thereafter. We are happy to
discuss and accommodate your individual needs at the time
of making reservation.
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